Start with what is affected
The morning order sync cannot read its source. Gorgos surfaces the failed run and marks the information as incomplete.
- Run
- Order sync · 09:00
- Status
- Source unavailable
- Last successful run
- 08:00
Incident summary
- Order source returned an access error.
- New-order count is unknown; the last snapshot is one hour old.
- Operations owns customer impact; engineering owns the connection.
Why this happens next
Investigate the source before treating the order count as zero.
Example data and outcomes. The available actions in a real workspace depend on its connected tools and supervision policy.